faqs

We are open for individual consultations Monday to Thursday between 8.30 am and 4.30 pm.

Yoga and Therapy Courses and Workshops are posted in services, Yoga and Therapy.

We are offering our Space as a sub lease to other practitioners including yoga practitioners on Fridays and weekends.

Please call 08 6255 8222 to register with us and schedule your first consultation.

We then prefer you to schedule your ongoing care directly with us at the time of the consultation, and if you need to reschedule call 08 6255 8222.

Our preferred means of contact for any health matter is within the consultation.

If a medical matter can’t wait for your next scheduled consultation call early in the day during our business hours and request a phone consultation.  Dr Mullen will assess priority, deal with the matter if is a simple clarification or change in management, or he may recommend an earlier review and move your time.

Call 000 and go directly to Hospital if the matter can’t wait.

Integrative Medicine is a sub specialty within General Practice.  It is family focused and encourages proactive time with your practitioner to achieve early interventions for optimal heath and wellbeing.

We encourage small changes in daily rituals including breath, movement, food as medicine, and supplementation where indicated.

We adhere to general practice standards and guidelines including  prescribing, and referral for collaborative specialist and allied health care where indicated.

Our goal is for our clients to feel safe, welcomed, and in partnership in  achieving their health goals in our space.

A registration fee redeemable at your first consultation is processed before your first consultation is scheduled.

We use Tyro Health to process your payment.  Our Reception team will call you immediately following your consultation to complete payment and confirm follow up care.  Where applicable if you are registered with Medicare your rebate is submitted by us.

Therapy and Yoga Therapy classes can be booked and paid for by phone.

Your early action helps us monitor availability for more acute care when you or another patient needs care. If we know your booking is scheduled it also helps us monitor access for new patients.

Please give us seven days notice when rescheduling all planned consultations so your time can be offered to another person waiting to be seen; or a cancellation fee will be incurred.

 

A consultation fee will be incurred for cancellations with 72 hours.

Our preferred means of communication is by telephone.  This allows us to clarify your request and give your appointment needs appropriate priority.  You can also leave a booking request on our contact page.

If you have consulted with us in another setting call to register at this practice and request your reviews as discussed with us previously.

Jennifer and Ray accept referrals by email from other health professionals for General Practice and Integrative Medicine, Psychotherapy and Yoga Therapy.  There are no third party rebates for Psychotherapy and Yoga Therapy services.

Once you are a patient you can book an appointment for an acute health concern at short notice.

Talk to our team about Therapy and Yoga Therapy classes.